FAQ

Q: How do I make an appointment with My PT?

A: Call (413) 268-4230 or e-mail info@mypt.us to set up a day, time, and location for a private or group session with My PT.

Q: Do I need a referral to be seen by My PT?

A: No, you don’t. My PT is licensed in Connecticut, Massachusetts, and New Hampshire where there is direct access to Physical Therapy, so you don’t need a referral to have Physical Therapy.

Q: Does My PT take insurance?

A: My PT accepts credit, check, cash, and medical HSA & FSA. If you were involved in an automobile accident, we can send bills directly to your automobile insurance carrier. 

Q: What are HSA & FSA ?

A: My PT services are medical services and therefore recognized by the IRS to use your HSA or Health Savings Account & FSA or Flexible Spending Account money. We accept payment through your HSA or FSA debit card showing the VISA symbol.

Q: Does My PT go to gyms?

A: Yes! Gyms are a perfect place to consult with My PT. With the permission of the gym’s management, My PT can make an appointment with you at your gym. Also, My PT offers an injury consultation program for gym members. This is an excellent way to maintain memberships when an injury could cause a suspension or cancellation of a gym membership. Gym owners can contact My PT about setting this up for their members.

Q: What type of ergonomics assessments does My PT perform?

A: Ergonomic assessments work well for employers who wish to identify and reduce injury risk to limit or stop work related injuries. Assessments can be made for office workers, laborers, manufacturing, assembly, warehouses, delivery services and most other work duties.

Q: What kind of injuries do you treat?

A: My PT treats orthopedic injuries, sports injuries, work related injuries, automobile injuries, degenerative conditions, neurological conditions and ergonomics injuries. If you’re not sure about your injury, contact My PT to have a conversation about what you think you need treatment for.

Q: How do you prevent injuries?

A: My PT takes a wholistic approach to injury prevention. There are several factors that aid in injury prevention which are similar to injury recovery. Top of the list includes delivering oxygen and nutrients to the body for optimal energy production. Then there are the mechanical factors associated with injury risk the body faces on a day-in-day-out basis. These internal and external factors will contribute to the risk of having an injury. 

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